If your UK Electronic Travel Authorization (ETA) has been refused, it means the UK government determined that you don’t meet the eligibility requirements for visa-free entry.
While you can’t appeal an ETA refusal according to the official UK government guidance, depending on the reason for refusal, you can reapply for an ETA, or apply for a UK Standard Visitor Visa instead.
What you need to know
According to the UK government’s official guidance on GOV.UK, once the Home Office refuses a UK ETA, you can’t challenge or appeal that decision through any formal process.
A rejection usually means your identity couldn’t be verified (for example, the photo or passport scan didn’t meet requirements).
In these cases, your application isn’t assessed on eligibility, and you’re generally allowed to apply again right away with corrected details.
Reasons why a UK ETA can be refused
The UK Home Office may refuse an ETA for several reasons, including:
A criminal record
Previous breaches of UK or foreign immigration laws (such as overstaying, violating visa conditions, or using deception)
Providing incorrect, false, or inconsistent information in the application
A prior visa refusal (if no later approved application exists)
A previously canceled ETA without subsequent visa approval
There is no right to appeal for a UK ETA refusal. However, you can reapply in certain circumstances.
What to do after your UK ETA has been refused
A refused ETA application doesn’t necessarily stop you from visiting the UK. Your decision notification usually includes a reason in one of these categories:
1. Application errors
Examples: Unclear passport scan, poor photo, typo, mismatched details.
Next step: Reapply for a UK ETA with the correct details.
2. Eligibility issues
Examples: Criminal history, past visa refusals, or false information.
Next step: Another UK ETA application is likely to be refused again. Instead, apply for the Standard Visitor Visa.
If you’re unsure whether your situation requires a new application, contact us via WhatsApp, and we’ll be able to guide you through the correct application.
Steps to submit a new UK ETA application quickly
If it turns out that you must reapply for a UK ETA, here’s how to do it without delays:
Start a new application on the government portal, iVisa platform, or through our app, using your corrected details.
Double-check your entered details before submitting.
Submit documents promptly if we request additional information.
Keep an eye on your email inbox for status updates, approval, or questions from our team.
Our support team is here to help make the process as smooth as possible.
Tips to avoid a UK ETA refusal
The iVisa experts recommend the following to avoid refusal:
Match your passport exactly. Enter your name, passport number, and issue/expiry dates exactly as shown on your passport. Even small typos can lead to rejection.
Use clear, compliant images. Upload a fully visible, readable passport photo page (no blur, glare, shadows, or cropping).
Answer background questions honestly. The UK checks your information against official records. If you’ve had a past visa refusal, overstay, or conviction, you’ll be likely refused a UK ETA.
Apply early. Submit your ETA well before travel so you have time to correct mistakes and reapply if needed.
Following these simple tips will greatly reduce the risk of refusal and help ensure your UK ETA is approved quickly.