If you need to submit additional documents or photos to us, this article will help you to do so by using the chatbot.
When you are logged into your account, you can click on the green chat button in the bottom right corner of the screen.
The chat window will open. Click on Send us a message
The window changes to offer different options. You can attach your documents there by attaching them to the chat with the paperclip. Please include your Order # in the message so we can attach your documents to the correct account.
If you wish to submit your documents using another method, please go to this article to see the other options available to you.