All Collections
iVisa application essentials
I’m having issues with your site.
I’m having issues with your site.

Errors and technical issues with the site

Victor Gorbina avatar
Written by Victor Gorbina
Updated over a week ago

We are so sorry to hear that our site isn’t working correctly for you. In order for us to better understand the issue and troubleshoot it for you, we would really appreciate it if you would send us an email with the following information:

  • A screenshot of the error: This is really helpful for us so that we can determine what is happening.

  • The url of the page you are on when the error occurred.

  • What’s your browser information? This is really helpful so we can test the error on the correct browser. One way to find out this information is to go here:

For best results, we suggest you use the most updated version of Google Chrome.

Did this answer your question?