• UPDATE: If we require more information because there is an issue with the requirements not being reflected on gov site, do not send the order to MIN, report it to customer_service on slack (with the order number).

  • If we require information about addresses or phone contact, don't send it to MIN, just find a most suited one (if we have a state/ city, find the nearest address and use that). In worst case, cx can request to do the change if needed.

  • Just send MIN if personal information is needed (passport scan, covid test, insurance)

Gov mails:

Arrival Declaration payment: payments@bruhealth.net

Entry Travel Pass confirmation: infoentrytravel@immigration.gov.bn

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General Info

Travel Application

"Travellers are required to complete the Arrival Declaration Form on PMO Travel Portal not more than 24 hours before departure to Brunei

Darussalam."

"Travellers are required to immediately undergo both RT-PCR test and ART upon arrival at

the Brunei International Airport. "

"Travellers are required to undergo additional day 3 ART (Day of arrival is Day 0) at any

designated ART centre in Brunei Darussalam at their own cost"

ANSWER THE FOLLOWING QUESTIONS:

EXTRA COMMENT

Does it replace a Visa?

no

Can we apply anytime?

no

within 24 hours of arrival

Does it expire?

yes

Is it needed when transit?

yes

Can it be used to enter by land?

no

Can it be used to enter by sea?

no

Do minors need to apply?

no

Can minors travel alone?

no

If QR/Bar Code, Can it be read by Cx?

no

Does the Gov site accept special characters?

yes

Entry Travel Pass

The Entry Travel Pass is a document issued for inbound travelers of foreign nationalities arriving in Brunei Darussalam for the purpose of essential travel requiring an immigration pass or visa.

All foreign nationals travelling into Brunei Darussalam from Non-Travel Green List countries/regions are required to apply for an Entry Travel Pass (ETP) and are allowed to travel for essential travel purposes only

Applications must be submitted at least 8 working days before intended date of travel.

At arrival travelers will be required to undergo self-isolation at private residences or hotel accommodation for 2 to 14 days depending on the self-isolation notice that is given upon arrival.

"Travelers must have remained within the country of departure for the last 14 days prior

to departure for Brunei."

"Sponsoring agency (or sponsoring family member) are required to make a payment for the

post-arrival SARS-CoV-2 RT-PCR Test for the traveler before the date of arrival in Brunei

Darussalam"

NOTE: Currently, there are no countries listed in the Green List Countries.

ANSWER THE FOLLOWING QUESTIONS:

EXTRA COMMENT

Does it replace a Visa?

no

Can we apply anytime?

no

at least 6 days or 8 working days prior to departure

Does it expire?

yes

Is it needed when transit?

yes

Can it be used to enter by land?

no

Can it be used to enter by sea?

no

Do minors need to apply?

no

Can minors travel alone?

no

If QR/Bar Code, Can it be read by Cx?

no

Does the Gov site accept special characters?

yes

Required Documents

Travel Application

  • Vaccination Certificate

  • Copy of doctor's letter / prior test results

  • Copy of medically exempt letter (if not vaccinated)

  • PCR COVID-19 Test

Entry Travel Pass

  • Valid Passport

  • Flight schedule number

  • Letter of undertaking from Sponsor

  • Letter of endorsement from Brunei Authority

  • Hotel Reservation Document

  • 14-day itinerary

  • COVID-19 Vaccination Certificate

"(Note: Uploaded file size must not exceed 5MB)

Please upload files with extension '.jpg, .jpeg, .docx, .pdf, .png"

HOW TO APPLY Travel Application

Go to Brunei Darussalam TA site

We will have to enter a phone number and verify it.

Follow these steps.

1. Go to https://receive-smss.com/

This page will provide us with a temporary phone number to receive messages.

2.Go down, you will find a list of numbers, choose the first from the list from US or UK and click on Open

3.We will see the number listed

Copy and put in in the field from the gov page (including the country code) and click on Verify Do not close the phone number page yet!

Click on Next

Then, a code will be sent to the phone number we just entered.

Go back to the Phone page and down below you will see a list of messages, wait a couple of minutes until you see a message of confirmation like this (From 43434)

Put the code and click on Confirm to continue

Select E-Health Arrival Declaration Form

1.Fill the Personal details

And the contact details

2.Fill the Travel details

3. Fill the COVID-19 Vaccination Details

Depending on the choice, we will have to fill additional details

Fully Vaccinated

For Unvaccinated with exempt leter.

4. Fill the COVID-19 Status

In here, upload the PCR test and fill the details of swab

And additional details

Also, upload the Doctors Letter prior test results

Accept the declaration by marking the checkbox.

We will get a summary of details, at the top right corner you will be able to retrieve the document, click on Download.

The document will look like this:

Upload it to the backend

Then, continue with the Travel Pass

HOW TO APPLY Entry Travel Pass

Go to Entry TP site

1. Fill the Document Details

2. Then, fill the applicant details

3.Now fill the Application details

Accept the declaration and Proceed with the Documents Upload

4. Upload the required documents

We will receive a message of success, take notes of the reference number.

In the hyperlink, you will be able to check the status

Enter the Reference Number

Hi! I am a WIP message! This means that the process that continues from here is not yet updated as we are waiting for the first approval from our agents, if you happen to continue from here, please report to product_fixes for the respective update- Thanks!

If the application gets rejected, we will get a message with the status of Rejected from infoentrytravel@immigration.gov.bn

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