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Why does iVisa charge a service fee for documents that may be free from the government?

Written by Francielle CM
Updated this week

While some governments do offer “free” or lower-cost application options, iVisa is a trusted independent third-party service provider. Our service fee is separate from any government fee and covers the added value, convenience, and support we provide throughout the entire process.

When you apply with iVisa, you’re not just paying for the document itself; you’re paying for a guided, stress-free experience that includes:

  • A simple, user-friendly online platform (optimized for mobile and group applications)

  • Clear, step-by-step instructions in any language

  • Expert review of your application to help prevent errors and reduce the risk of delays or rejections

  • 24/7 human customer support via chat, email, or WhatsApp

  • Secure handling of your personal information

  • Continuous monitoring of your application

  • Assistance with corrections or additional document requests if needed

We also accept various currencies, which can make the process more accessible for international travelers. With over 10 years of experience and a 98% approval rate, thousands of travelers choose iVisa every month to save time, avoid bureaucracy, and travel with confidence.

If you prefer, you can always apply directly through the relevant government website. However, many customers find that the convenience, reliability, and dedicated support we provide are well worth the service fee.

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