Skip to main content
All CollectionsAbout iVisa
Why does iVisa charge an extra fee for free documents?
Why does iVisa charge an extra fee for free documents?

Free document questions

Victor Gorbina avatar
Written by Victor Gorbina
Updated over 10 months ago

Please note most countries offer the ability to process a travel visa without a service fee. The main reason we process thousands of travel visas per month is we save our customers time and frustration.

Our service includes an user-friendly website and application forms. It is much easier to process your application at iVisa.com, especially for mobile users and large groups. We send all of our clients the documentation they need, days before travel. This is especially helpful for those passengers who purchase a visa months in advance- and can therefore focus on the more important travel details as their departure date approaches.

We also have a 24-hour customer service team who can be contacted via chat, email and text message. We accept multiple currencies and our website has been translated into over 20 languages. We believe our fee is worth your time and sanity but if you're concerned about the financial impact of your application then it's worth noting that most governments have their own "free" service for your requirements.

Did this answer your question?